|
October 30th, 2009
Dear Valued Customers,
At Alexia Foods our top priority is ensuring that our consumers enjoy safe, high quality products. We recently learned that a very limited number of packages of our Alexia - Olive Oil, Sun-Dried Tomatoes & Pesto Oven Reds (frozen seasoned potato wedges) produced by a third party manufacturer were inadvertently packaged with labeling that does not declare an allergen (pine nuts) in the product. Although the potential for any consumer health risk is very small as the incidence rate of pine nut allergies in the general population is very low, we have taken the precautionary measure of notifying the U.S. Food and Drug Administration (FDA) and are voluntarily recalling the specific product shown below. In addition to working in cooperation with the FDA, the company is issuing a news release and an alert through the Food Allergy & Anaphylaxis Network (FAAN) in an effort to notify any potentially affected consumers.
This voluntary recall is limited to only packages of Alexia - Olive Oil, Sun-Dried Tomatoes & Pesto Oven Reds bearing the following Sell By dates (shown below) printed on the upper left back panel of the poly package with the UPC # 34183 00108. No other Alexia frozen or shelf stable products are affected.
Sell By 5385050811 Sell By 5385050911
Sell By 5385051011 Sell By 5385051111
In connection with this recall, we are asking you to promptly remove the product listed above from retail store shelves and/or current warehouse inventory and destroy it according to the product destruction instructions below.
Product Destruction Instructions
- Remove and destroy only the product referenced: Alexia - Olive Oil, Sun-Dried Tomatoes & Pesto Oven Reds, packaged in 15 oz. white poly bags with a teal-colored graphic banner and pictures seasoned potato wedges on the front bag panel.
- Destroy the product in accordance with the instructions provided on the attached Certificate of Destruction. The Certificate must be filled out by you and faxed to Harlow Young at 509-375-5839.
- Retain this letter along with the date/time you received it.
- Deduct the items from your next invoice for reimbursement.
- The FDA routinely audits compliance with product recalls and may contact you in this matter. So that you're prepared should that occur, we advise that you retain this letter along with the date/time you received it and maintain a record of the number of packages/case of recalled product found at the store or warehouse.
In the event that consumers believe they have purchased products affected by this voluntary recall, they should return the product to the store where it was purchased for a full refund. Consumers with questions about this issue may call 1-866- 518-0894.
We apologize for the business disruption this may cause, and will be providing replacement product as soon as possible. Thank you for your support in expediting this matter. I am available at 208-388-4296 should you need further assistance.
Sincerely,
Mauro Pennella
VP/General Manager
|
